Privacy Policy

1. Overview and Data Controller

At toptllypurequest.hair (operated by PureQuest Environmental Operations B.V., Havenkade 142, 3011 WN Rotterdam, Netherlands), we respect your personal privacy. This Privacy Policy details how we collect, process, store, and safeguard personal information collected when you visit our website, submit queries through our operational contact form, or interact with our online harbor resources.

For the purposes of the General Data Protection Regulation (Regulation (EU) 2016/679 - “GDPR”) and applicable national privacy laws across the European Economic Area (EEA), PureQuest Environmental Operations B.V. acts as the Data Controller.

2. Information We Collect

We deliberately limit our data collection to the minimum required to respond to harbor management inquiries and maintain site security:

• Inquiry & Contact Information: When you submit our client inquiry form, we collect your full name, business email address, company or port facility name, selected service category, and message text. This processing is based on your consent and our legitimate interest in responding to commercial harbor inquiries (Article 6(1)(b) and (f) GDPR).
• Technical & Log Data: When accessing our servers, standard web server logs automatically capture your anonymized IP address, browser type and version, referring URL, operating system, timestamp, and requested pages. This data is collected solely to detect server faults, prevent distributed denial-of-service incidents, and ensure network stability.
• Local Browser Storage: We use client-side localStorage solely to record your cookie banner preference state so that the consent prompt does not repeatedly intrude upon your browsing.

3. Use of Cookies and Tracking Technologies

We do not deploy intrusive third-party cross-site advertising trackers or behavioural profiling networks. Any analytical data we review is aggregated and anonymised to understand general content readership (for instance, whether port managers are looking at waste collection or pontoon washing specifications). You can review details and manage your options via our dedicated Cookie Policy.

4. Third-Party Service Processors

We do not sell, rent, or trade your personal data to commercial data brokers. We may share technical data with trusted infrastructure processors strictly necessary to deliver this website, including:

• Hosting infrastructure providers situated within the European Union maintaining ISO/IEC 27001 physical security standards.
• Encrypted DNS and content routing networks that shield our endpoints against automated attacks.

All service processors operate under binding Data Processing Agreements (DPAs) requiring strict adherence to European data protection standards.

5. Data Retention and Deletion

We retain inquiry correspondence for no longer than is necessary to resolve your request and maintain reasonable business records. Commercial correspondence related to active harbor facility proposals is retained for up to three (3) years from the conclusion of our correspondence, unless statutory commercial or tax retention rules require a longer period. Automated server security logs are purged within ninety (90) days.

6. Your Rights Under the GDPR

As an individual within the European Union, you hold specific statutory rights regarding your personal information:

• Right of Access (Article 15): You can request a confirmation of whether we hold personal data concerning you and obtain a copy of that data.
• Right to Rectification (Article 16): You may ask us to correct inaccurate or incomplete operational contact records.
• Right to Erasure (Article 17): You may request the deletion of your personal data when it is no longer needed for its original collection purpose.
• Right to Restrict Processing (Article 18): You have the right to request a temporary freeze on the processing of your data under statutory conditions.
• Right to Data Portability (Article 20): You may request to receive your provided contact information in a structured, machine-readable format.
• Right to Object (Article 21): You may object to data processing carried out based on legitimate interests.
• Right to Lodge a Complaint: You have the right to lodge a complaint with your competent national supervisory authority (in the Netherlands, the Autoriteit Persoonsgegevens).

7. Data Security Measures

We apply robust organizational and technical safeguards to protect your personal information against unauthorized access, destruction, loss, or alteration. All web communications are transmitted over modern Transport Layer Security (TLS 1.3 / HTTPS). Access to incoming facility inquiries is restricted to designated operations staff who have undertaken strict confidentiality obligations.

8. Contact Our Privacy Officer

If you have questions regarding this Privacy Policy, wish to exercise any of your data subject rights, or require clarification regarding our technical infrastructure, please write to us at:

Privacy Desk
PureQuest Environmental Operations B.V.
Havenkade 142, 3011 WN Rotterdam, Netherlands
Email: [email protected]